USPS® Coronavirus Updates: 
Expected Delivery Changes


USPS products and packages may require more time to 
be delivered due to limited transportation availability as 
a result of the ongoing COVID-19 impacts.

Apr 17, 2020•FAQ


Article Number
000004253

Customer Information
 
I understand some of my mail delivery 
may be delayed? Why?


Postal Service Priority Mail® products and First-Class® 
packages may temporarily require more time to be delivered 
due to limited transportation availability as a result of the 
Coronavirus (COVID-19) pandemic.
 
When will this happen?

This change is effective April 17, 2020.



How will this affect delivery of Priority Mail?

Priority Mail's two-day and three-day service commitments 
will be extended to three days and four days, respectively. 
Customers will continue to receive improved product tracking 
and as much as $50 in free insurance.
 
Will this affect delivery of Priority Mail Express®?

Priority Mail Express service, which guarantees overnight service, 

and one-day service commitments for Priority Mail will not change.


Will First-Class Mail be delayed too?

There is no impact to First-Class letters and flats. However, 
First-Class Package Service® two and three day service 
commitments will be extended to three and four days respectively.
 
Will this affect delivery of my medicine?

Medication remains a priority in all areas of transportation, 
processing and delivery.
 
Is mail still being sent to other countries?

Global Express Guaranteed® Services also have been altered. 

For a full list of international and domestic updates, 
refer to usps.com.




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