Carrier Contact Information

[IceWizard]

Where's My Stuff?


Carrier Contact Information

• Find your carrier
  
• Visit Your Orders.
  
• Select Track Package.
  

Find your carrier name and tracking ID.

When to contact a carrier

If you cannot find a package that shows as delivered in Your Orders.
If your package will be delivered by another carrier and you need to provide delivery instructions.
Tracking your package on the carrier’s website
Some national carriers use regional carriers to deliver your package.
When this happens, your tracking information might not be accurate on the national carrier website.

US common carriers

DHL Express
Phone: 1-800-225-5345

FedEx
Phone: 1-800-463-3339

UPS
Phone: 1-800-742-5877

US Postal Service
Phone: 1-800-222-1811



Other US carriers

Aramex
Phone: 1-718-553-8740

Fidelitone
Phone: 1-844-524-6320

Innovel Solutions
Phone: 1-888-460-5404

i-parcel
Phone: 1-800-782-7892

Landmark Global
Phone: 1-888-205-2251 (Toll free)

LaserShip
Phone: 1-804-414-2590

Lonestar Overnight
Phone: 1-800-800-8984

NSD
Phone: 1-833-744-7673

OnTrac
Phone: 1-800-334-5000

Parcel Pool
Phone: 1-877-727-2354

TForce Final Mile (formerly Dynamex)
Phone: 1-855-396-2639

(from Canada) 1-800-387-7787


US specialty carriers (extra-large or heavy items)

CEVA Logistics
Phone: 1-844-215-0640

Pilot
Phone: 1-877-549-0160

XPO Logistics
Phone: 1-833-502-9774


International carriers

Aramex Australia
Phone: Visit the Aramex Australia Courier Locator to find the local number

Asendia
Phone: N/A

Australia Post
Phone: (within Australia) 13-POST-13-7678

(outside of Australia) +61-3-8847-9045

Chilexpress
Phone: Op1: centrodeayuda.chilexpress.cl

Op2: Whatsapp +569 5783 2060

Op3: Call Center 600 2000 102

CJ Logistics
Phone: +82-70-4992-7340 - (Mon~Fri 09:00~18:00, KST)

Deprisa
Phone: (from Bogotá) 4051405

(rest of country) 01 8000 519393

ECMS EXPRESS
Phone: 1-855-266-9299

Gaash
Phone: +972-072-260-8001

Hanjin
Phone: +82-1588-1612

Israel Post (ILP)
Phone: +972-076-887-1216

Kerry eCommerce
Phone: (from Hong Kong) (+852) 3513 0786

Menlo Worldwide/UPS Supply Chain Solutions
Phone: 1-800-443-6379

Naqel
Phone: +966920020505 (in SA) / 1- 800-246-4444

Ninja Van
Phone: (+65) 6602 8271

Pasar Express
Phone: (from Bogotá) 571 2916500

(from Medellin) 574 6042828

(From Cali) 572 4897575

(rest of country) 01 8000 111 752


Royal Mail
Phone: +44 (0) 3457 740 740

Servientrega
Phone: + 571 7700200

SF Express
Phone: (from Hong Kong) (+852) 2730 0273

(from Taiwan) (+886) 2 2192 6063


Sky Postal
Phone: (from Urbano Peru): 511 4801320