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[Spanky]

I despise automated answering systems. They can never understand anything. "tell us what you are calling about?" so i say something like 'speak to a rep' and they either reply "I didn't catch that" and they never do or its  garbled "you want to change your password?" Some will let you enter numbers, entering a credit card account never works with voice.

A little trick you might try with those automated monsters is if they give you a series of choices and want you to tell them which you want, count which number it is and put that in. Like if they say "find your due date, last purchase, credit limit, ..." and you wanted last purchase, just press 2 and that will usually work.

Or if they start reeling off a list of options, press 0 and many times they will transfer you to a real person.

Hi Grandote, used the multiple "O" tapping on my latest effort to speak to a human, and it worked!  Thanks,

Spanky