www.MacroMass.COM.PH

[Hollywoodjimbo]

Hi Macro! Thanks for posting here as well as the email. I don't have a lot of trust in emails but by you posting here it legitimizes your email. Thanks for the update!
Peace!
Jim

[Macro Mass]

Hi Macro! Thanks for posting here as well as the email. I don't have a lot of trust in emails but by you posting here it legitimizes your email. Thanks for the update!
Peace!
Jim

Welcomed my Friend.

[graviedone]

Success!! My order from MM via the nice P location came through on Sat, thanks Macromass.

[Macro Mass]

PRODUCT UPDATE: TWO NEW PRODUCTS HAVE BEEN LISTED ON OUR WEBSITE MACROMASS.CN UNDER THE OUR EUROPE STOCKS SECTIONS DETAILS FOR WHICH HAVE BEEN POSTED ON THIS FORUM UNDER OUR THREAD IN THE IOP DISCOUNTS & MORE SECTION. FOR DETAILS PLEASE REVIEW THE THREAD OR PM ME OR VISIT THE WEBSITE OR EMAIL US AT ANY OF OUR E-MAIL ADDRESSES MACROMASS@HOTMAIL.COM, MACROMASS@GMAIL.COM, MACROMASS@YAHOO.COM, MACROMASS@PROTONMAIL.CH, MACROMASS@TUTANOTA.COM, MACROMASS@LELANTOS.ORG OR AT MACROMASS@SIGAINT.ORG. THANK YOU.

[Macro Mass]

first order...  
payment 6/9
tracking given 6/16
product received 6/21

بہت اچھی معاملت

Sir, Thank YOU for posting however please let me know via PM or by e-mail or by posting here what you order number was.

[Macro Mass]

check your email  

Got that sir. Thank YOU for verifying your self.

[FootballKing]

First ordered placed a few months ago and received in about 2 weeks, but only 1 of 2 items shipped.  Macromass did not fix upon request.

My 2nd order has not yet been received.  Placed Order "Date: 28th Apr 2016" - well before these customs issues...

Twice I was told "tracking on Monday"  Still nothing....  Have contacted numerous times.  

"Tracking on Monday - 20th May 2016 @ 10:52 AM" (nothing provided)

"Tracking on Monday - 17th Jun 2016 @ 12:29 PM" (nothing provided)

Have yet to receive goods.  Has been almost 2 months.  Not sure what's going on here...  Help?

[Macro Mass]

First ordered placed a few months ago and received in about 2 weeks, but only 1 of 2 items shipped.  Macromass did not fix upon request.

My 2nd order has not yet been received.  Placed Order "Date: 28th Apr 2016" - well before these customs issues...

Twice I was told "tracking on Monday"  Still nothing....  Have contacted numerous times.  

"Tracking on Monday - 20th May 2016 @ 10:52 AM" (nothing provided)

"Tracking on Monday - 17th Jun 2016 @ 12:29 PM" (nothing provided)

Have yet to receive goods.  Has been almost 2 months.  Not sure what's going on here...  Help?

What is your order number?

---

First ordered placed a few months ago and received in about 2 weeks, but only 1 of 2 items shipped.  Macromass did not fix upon request.

My 2nd order has not yet been received.  Placed Order "Date: 28th Apr 2016" - well before these customs issues...

Twice I was told "tracking on Monday"  Still nothing....  Have contacted numerous times.  

"Tracking on Monday - 20th May 2016 @ 10:52 AM" (nothing provided)

"Tracking on Monday - 17th Jun 2016 @ 12:29 PM" (nothing provided)

Have yet to receive goods.  Has been almost 2 months.  Not sure what's going on here...  Help?

Ok, So what was the issue with your first order which I did not fix upon request. I am desperate to know that. And as for this second order do you expect me to ship to you from PH ever time you place an order to be shipped from P. I did you a favor and shipped your order from PH instead of P in the amount you paid. Calculate the cost of shipping from PH and calculate the cost of the products you received from PH and then come back to me or this forum and tell people what wrong was done with you or what did I not fix. As for your second order you again ordered from P expecting that it would be shipped from PH. Well it can't be and I have told you that even via the website messaging system. The second order from P has been forwarded already. Do bother Googling about what is happening in P these days. I did send you the links about shipping from P being closed for a reason and now Google again about the Killing of AMJAD SABRI QAWAL and how the nation mourns for him. Also Google how Police, Agencies and Military are doing a search operation in every city of P and checking every single house in P for anything illegal. It's hard to hide out stuff at one single location and hard to protect from being caught red handed. The country I am in is unpredictable. If you received once you would receive again. But please have patience. I have elaborated several times already how things from my region work. We handover the stuff and wait for it to dispatch and wait for us to be updated by customs and postals. I have yet to receive several Trackings including yours for this order of yours from P. Soon as it arrives you would be updated. Please for the sake of God I truly understand everyone's problem but please being a human first and a customer second you should also understand that these are the perks of ordering from P. I Thank YOU for your patience and understanding and hope that you would read my post thoroughly to understand the reasons behind delays from P.

[comingdown]

Football King,

have faith in Macro, He has proven himself great with many high ranking members on this forum. If there is any problems with your products, I am sure he would be happy to resolve it via email. There was a product out of stock on a previous order, and I wasn't emailed that it was out of stock and it was never sent/vendor decided substitution never sent, until after I emailed him and mentioned it. (which many of us would just prefer a quick email xyz is out of stock, do you want to wait or substitute rather than making the decision themselves, this is a largescale vendor issue, not just with Macro)

He quickly recognized the issue and let me know what options and will work with you to fix the problem. Email him on any one of his emails and he will figure out something with you. It may not be a perfect scenario you want, but he will work with you to find an acceptable solution, where other vendors would just say "oh not my problem and move on"

Also, you cannot rely on the website price, email him and see what area would be best and in stock and he will send you a price, unless you don't mind waiting for the timeframe (he lets you know in advance) it takes to ship from his main place of business. cost and shipping might be higher other places, but if you value time, it will arrive for you. Have faith in Macro and work with him via email rather than very detailed posts in public places (i.e. date and timestamps etc)

Keep up the good work Macro, We know you do wonderful things for this community. I hope you are doing well Sir and you have a good weekend ahead my friend. Talk to you soon

[MOHFLRSEA]

First ordered placed a few months ago and received in about 2 weeks, but only 1 of 2 items shipped.  Macromass did not fix upon request.

My 2nd order has not yet been received.  Placed Order "Date: 28th Apr 2016" - well before these customs issues...

Twice I was told "tracking on Monday"  Still nothing....  Have contacted numerous times.  

"Tracking on Monday - 20th May 2016 @ 10:52 AM" (nothing provided)

"Tracking on Monday - 17th Jun 2016 @ 12:29 PM" (nothing provided)

Have yet to receive goods.  Has been almost 2 months.  Not sure what's going on here...  Help?

What is your order number?

---

First ordered placed a few months ago and received in about 2 weeks, but only 1 of 2 items shipped.  Macromass did not fix upon request.

My 2nd order has not yet been received.  Placed Order "Date: 28th Apr 2016" - well before these customs issues...

Twice I was told "tracking on Monday"  Still nothing....  Have contacted numerous times.  

"Tracking on Monday - 20th May 2016 @ 10:52 AM" (nothing provided)

"Tracking on Monday - 17th Jun 2016 @ 12:29 PM" (nothing provided)

Have yet to receive goods.  Has been almost 2 months.  Not sure what's going on here...  Help?

Ok, So what was the issue with your first order which I did not fix upon request. I am desperate to know that. And as for this second order do you expect me to ship to you from PH ever time you place an order to be shipped from P. I did you a favor and shipped your order from PH instead of P in the amount you paid. Calculate the cost of shipping from PH and calculate the cost of the products you received from PH and then come back to me or this forum and tell people what wrong was done with you or what did I not fix. As for your second order you again ordered from P expecting that it would be shipped from PH. Well it can't be and I have told you that even via the website messaging system. The second order from P has been forwarded already. Do bother Googling about what is happening in P these days. I did send you the links about shipping from P being closed for a reason and now Google again about the Killing of AMJAD SABRI QAWAL and how the nation mourns for him. Also Google how Police, Agencies and Military are doing a search operation in every city of P and checking every single house in P for anything illegal. It's hard to hide out stuff at one single location and hard to protect from being caught red handed. The country I am in is unpredictable. If you received once you would receive again. But please have patience. I have elaborated several times already how things from my region work. We handover the stuff and wait for it to dispatch and wait for us to be updated by customs and postals. I have yet to receive several Trackings including yours for this order of yours from P. Soon as it arrives you would be updated. Please for the sake of God I truly understand everyone's problem but please being a human first and a customer second you should also understand that these are the perks of ordering from P. I Thank YOU for your patience and understanding and hope that you would read my post thoroughly to understand the reasons behind delays from P.

Usually I don't post on here, I read and learn.....I have been on the site for a few years now. I keep quiet unless I have a legitimate question or concern.....however, I do have to say MM has always come through for me. No matter what. He stays on top of his customer service in a big way! I have messaged him, but I think he deserves for everyone to see my message to him.
"Thank you so much for the outstanding customer service you offer as well as the great packaging that you send my orders in. You are always so honest and on top of your business. I truly appreciate that! I received my order yesterday and as always was in perfect condition."

I hope this post is in no way out of line. Thank you for reading and taking note of this wonderful vendor!

Agreed, be patient, he did you a huge favor shipping from a much more expensive country to ship from. Everyone Loves his prices, but those prices just need to come with patients. He ships when and how he thinks is best for his customers and business. MM is the man!

Also unless the issues is completely unresolved, sticking to email communication is best, when an order is in process just email.