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Dental Care in this economy (or lack thereof.)
#1
THE PAINFUL TRUTH ABOUT TEETH
You can work full time but not have the money to fix your teeth – visible reminders of the divide between rich and poor

Story by Mary Jordan, Kevin Sullivan
Photos by Linda Davidson
Video by Whitney Leaming
Published on May 13, 2017
SALISBURY, Md. — Two hours before sunrise, Dee Matello joined the line outside the Wicomico Civic Center, where hundreds of people in hoodies, heavy coats and wool blankets braced against a bitter wind.

Inside, reclining dental chairs were arrayed in neat rows across the arena’s vast floor. Days later, the venue would host Disney on Ice. On this Friday morning, dentists arriving from five states were getting ready to fix the teeth of the first 1,000 people in line.

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Matello was No. 503. The small-business owner who supports President Trump had a cracked molar, no dental insurance and a nagging soreness that had forced her to chew on the right side of her mouth for years.

“It’s always bothering me,” she said. And although her toothache wasn’t why she voted for Trump, it was a constant reminder of one reason she did: the feeling that she had been abandoned, left struggling to meet basic needs in a country full of fantastically rich people.

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As the distance between rich and poor grows in the United States, few consequences are so overlooked as the humiliating divide in dental care. High-end cosmetic dentistry is soaring, and better-off Americans spend well over $1 billion each year just to make their teeth a few shades whiter.

Millions of others rely on charity clinics and hospital emergency rooms to treat painful and neglected teeth. Unable to afford expensive root canals and crowns, many simply have them pulled. Nearly 1 in 5 Americans older than 65 do not have a single real tooth left.

Over two days at the civic center, volunteer dentists would pull 795 teeth. A remarkable number of patients held steady jobs — a forklift operator, a librarian, a postal worker — but said they had no dental insurance and not enough cash to pay for a dentist.

1 in 5
Americans older than 65 do not have a single real tooth left.

Matello had both problems, adding to her frustration about being cut off from a world that many wealthier Americans take for granted.

“The country is way too divided between well-off people and people struggling for everything — even to see the dentist,” she said. “And the worst part is, I don’t see a bridge to cross over to be one of those rich people.”

SALISBURY, MD - MARCH 10: In sub-freezing temperatures, Dee Matello ® age 46 waits in line with hundreds of others for a shot at free dental care from the Eastern Shore Mission of Mercy dental clinic in Salisbury, MD on March 10, 2017. Her family survives on money from this business run but they have no dental coverage. She hasn't seen a dentist in about eight years after her husband lost his job that provided dental benefits. Since then, the couple has put their children's dental needs first and say there hasn't been enough money for their own. Matello was among hundreds of people who waited in below-freezing temperatures for hours this morning to attend a free dental clinic in Salisbury, MD. Her tooth gets pulled tomorrow. The line for the Eastern Shore Mission of Mercy clinic began at 4p the night before. Many patients at the free clinic are unemployed, retired, undocumented however, some are full-time workers whose employers do not offter dental coverage. However, like Matello, there is class of workers who live above the defined poverty level but do not make enough to afford dental care for themselves or their familiy. (Photo by Linda Davidson / The Washington Post)
Dee Matello, right, waits in subfreezing temperatures with hundreds of others for free dental care at a clinic in Salisbury, Md., on March 10. Matello, who owns a small vending machine business with her husband, says she hasn't seen a dentist in years. (Linda Davidson / The Washington Post)

Matello voted for Barack Obama in 2008, thinking he offered the best option for working people, but she sat out the 2012 election. Last year, she rallied behind Trump after listening to him talk about “the forgotten men and women of our country, people who work hard but don’t have a voice.”

“I’m running to be their voice,” Trump said repeatedly.

What Matello heard was a promise “to restore pride to the working poor.”

A big part of that promise was Trump’s assurance that he would build a “beautiful” health-care system to serve every American, a system that would cost less and do more. But nearly four months into Trump's presidency, Matello sees Trump backing a Republican health care plan that appears to leave low-income people and the elderly worse off.


“I am hearing about a number of people who will lose their coverage under the new plan,” Matello said. “Is Trump the wolf in grandma's clothes? My husband and I are are now saying to each other: ‘Did we really vote for him?’ ”

Matello said she has no option but to keep hoping Trump will devise "a plan so we can all feel the benefits of a better economy." But since he took office, Trump has focused on so many other things — most recently, his decision to fire the FBI director — that Matello has begun to wonder about his promises to the working class:

“Was he just out to get our votes?”

‘What I’m seeing is . . . horrifying’
Straight, white teeth are associated with social success — just about everyone on TV or with a big job has them. People drop $2,000 per tooth on porcelain veneers to hide the smallest imperfections. Trump has unusually perfect, snow-white teeth, prompting numerous cosmetic dentists to publicly note that he seems to have had expensive work done.

“If I see someone with perfect teeth, I think, ‘Oh, man, they’re out of my league,’ ” Matello said. “Us poor people ‘status’ each other. We’re like, ‘Ah, dude, you don’t have any teeth!’ Or if you see someone with little jagged yellow stubs, you think, ‘Oh, man, you have lived here your whole life, haven’t you?’ ”

“Here” is Maryland’s Eastern Shore, the poorest part of one of the country’s richest states. It’s a region famous for chicken farms: Perdue’s national headquarters is here in Salisbury, a town of 30,000. Matello lives 20 miles north, in Laurel, Del., near fields that sprout corn, watermelons and soybeans.

2 million
Emergency room visits because of dental issues in 2016

1.6 billion
Costs of those ER visits

In these rural areas, even the water can work against people. Many homes, including Matello’s, rely on well water. Unlike water from public systems, well water is not fluoridated. Nationwide, 25 percent of Americans are not connected to a fluoridated water system, and therefore, are missing out on what the Centers for Disease Control and Prevention called one of the 10 great health advances of the 20th century.

“It’s all well water, no fluoride,” said Patricia Higgins, one of the dentists volunteering at the Salisbury clinic. “In these places, we see people with a different level of dental problems.”

George Acs, director of the dental department at Chesapeake Health Care, a clinic near Salisbury, said people with oral pain and infections are inundating hospitals. Last year, more than 2 million U.S. emergency room visits were attributed to neglected teeth.

“What I am seeing is absolutely horrifying,” said Acs, who recently testified about the problem before the Maryland state legislature.

Although those hospital visits cost an estimated $1.6 billion a year, the ER is generally not equipped to fix dental problems, Acs told lawmakers. So ER doctors just medicate people with “a perpetual cycle of antibiotics and opioids.”


That cycle is feeding a nationwide epidemic of opioid addiction. Meanwhile, Higgins said, Americans’ increasing reliance on all kinds of drugs is further ruining their teeth. Many drugs cause dry mouth, which leads to more cavities. When she started her practice 35 years ago, she said, people took far fewer prescription drugs. Now patients hand her computer printouts with long lists of them.

Matello’s problem wasn’t complicated: A molar shattered years ago. The 46-year-old mother of three had not seen a dentist in nine years. When parts of her tooth broke off, she knew fixing it could cost hundreds of dollars, and other bills were always more urgent.

Then she heard on TV that the nonprofit Mission of Mercy was coming to the Eastern Shore to host one of the free dental clinics that had drawn overnight crowds in Nebraska, North Carolina and other parts of the country. So she decided to take Friday off.

Matello and her husband own a small vending-machine business called DeeLicious, spending their days restocking 69 machines installed in factories, schools and office buildings. They offer granola bars and other healthful snacks, but Snickers sell best.


An event center floor becomes a makeshift dental surgery area during the Mission of Mercy clinic in Salisbury on March 10. (Linda Davidson/The Washington Post)
Life was easier before the recession hit in 2007. Her husband managed a furniture warehouse, making more than $70,000 a year, and she sold fishing boats, adding to their income. But then people stopped buying big-ticket sofas and boats, and they both lost their jobs.

So they started buying vending machines and earn about $47,000 a year. Matello said she doesn’t know if the country’s rich-poor divide is worse now, but it sure feels more “in your face.”

“I am just fed up with it,” she said. “I don’t do Facebook. It’s ‘I went on this trip’ or ‘I got this new thing.’ You know, I really don’t need to see how great you are doing. It puts me in a state of depression.”

She said people judge success based on what people wear or where they live, and she even catches herself doing it. Washington, for example, is just 150 miles west, but to Matello it feels a planet away, totally out of reach.

“It’s a beautiful city to drive through. But I could never live there. I wouldn’t fit in,” she said. “I don’t have the toys, the education, the money to live there. We have nothing in common. That divide is why you see lower income people rising up, being mad at affluent people.”
And teeth, she said, “are the telltale, visible sign of wealth.”

Fewest dentists where need is greatest
The Washington region has one of the greatest concentrations of dentists in the world, with many offering high-end services in offices that resemble luxury spas. More than 50 million Americans, by contrast, live in areas officially designated by the federal government as Dental Health Professional Shortage Areas. A great many of them are working poor.

“It’s completely skewed. You have the fewest dentists where the need is greatest,” Acs said. He recently sent a patient here with impacted wisdom teeth 120 miles to find a dental specialist who accepts Medicaid.

Louis Sullivan, a physician who was secretary of health and human services under President George H.W. Bush, said “broad systemic problems” block access to dentists.

25 percent
of Americans – 80.7 million people – don’t have access to fluoridated water.

First, new dentists often start out with significant debt, and they gravitate toward wealthy areas where they have a better shot at making money. The typical graduate from a four-year, post-collegiate dental school owes $260,000 — more than the average medical student.

Then they set up solo practices, shouldering pricey overhead — equipment, office space, a receptionist — that accounts for much of a patient’s bill. While younger dentists are more likely to join groups that share costs, the century-old model of the solo practice has resisted change.

Then there’s the matter of payment. Teeth generally are treated separately from the rest of the body, a tradition that dates to dentistry’s origins as a specialty of barbers, who performed oral surgery and pulled teeth. Today, many public health officials view that division as a mistake. Poor oral health can lead to heart disease and other serious medical problems, and tooth loss can lead to depression and difficulty eating and speaking.


The separation extends to insurance. Even Medicare, the federal health program that covers 55 million seniors and disabled people, does not cover dental problems. For that, people must buy dental insurance, which typically limits annual benefits to about $1,500 per person — an amount that has barely budged in decades, even as costs have risen.

The price of employer-provided plans varies greatly, and can cost a family $500 a year or more, industry experts said. For those whose jobs don’t offer dental benefits, it can be even more expensive. So tens of millions go without: More than a third of American adults have no dental coverage, according to the ADA’s Health Policy Institute.

Children’s coverage has been improving. All states are required to provide dental benefits to children on Medicaid and the Children’s Health Insurance Program. Obama’s Affordable Care Act currently requires medical plans to offer dental care to those younger than 19. But that requirement – and the dental benefits of 5 million adults newly covered under the ACA – are jeopardized by the Trump-backed health overhaul now being debated in Congress.

Adults who are poor enough, and live in certain states, can get coverage through Medicaid, the state-federal health program for low-income Americans. But only about 38 percent of dentists accept Medicaid — about half the rate of physicians — in part because of low reimbursement rates. On average, Medicaid covers about 37 percent of the bill, according to a recent ADA analysis. Dentists who don’t accept Medicaid also complain of bureaucratic hassle and high rates of canceled appointments.

In a handful of states, Medicaid offers no dental coverage for adults. Delaware, where Matello lives, is one of them. Which is why, on a damp Friday morning, she found herself lining up with hundreds of other people with aching teeth.



More than 1,000 people received treatment on a first come, first served basis during the two-day clinic in Salisbury.
116 dentists, 1,165 patients
At 9:44 a.m., five hours after arriving in Salisbury, Matello finally made it inside the civic center and began to warm up.

“What do you need done?” she asked an older veteran in a wheelchair.

“Need nine teeth pulled,” he said. “My wife works at Rite Aid, and we don’t have any insurance.”

A little after noon, Matello’s number was called. A volunteer took her temperature; she was running a slight fever but not high enough to stop treatment.


Two more hours. Finally, she was waved over to an X-ray machine under a basketball hoop.

Just as Matello expected to be called for her turn in the dentist’s chair, a volunteer announced in a loud voice: “Those up to number 500 will be seen today. The rest will have to come back tomorrow.”

“You have to be kidding!” yelled a frustrated woman behind Matello. “I have to do this all over again?”

Matello’s eyes filled with tears. She had been waiting 10 hours.

A volunteer gave her a wristband that would put her at the head of the line the next day. So she drove home in her 18-year-old Jeep, ate dinner chewing only on the right side yet again, and set her alarm.

By 7 a.m. the next day, she was finally in one of the reclining chairs, with a dentist pointing a bright light into her mouth.

She stared up at the arena’s high industrial black ceiling. The whir of drills across the open room competed with Billy Joel’s “New York State of Mind” playing over a loudspeaker.

Robert Testani, a volunteer dentist from Catonsville, Md., examined Matello and checked her X-ray before easing a syringe of novocaine into her mouth. He prepared to pull her broken molar.

“Don’t worry. This is routine,” he said. He paused and looked around. “Except for the setting.”

LAUREL, DE - MARCH 10: At home, Dee Matello tries to privately floss a problem tooth she needs pulled in Laurel, DE on March 10, 2017. Her family survives on money from this business run but they have no dental coverage. She hasn't seen a dentist in about eight years after her husband lost his job that provided dental benefits. Since then, the couple has put their children's dental needs first and say there hasn't been enough money for their own. Matello was among hundreds of people who waited in below-freezing temperatures for hours this morning to attend a free dental clinic in Salisbury, MD. Her tooth gets pulled tomorrow. Many patients at the free clinic are unemployed, retired, undocumented and some are full-time workers whose employers do not offer dental coverage. However, like Matello, there is class of workers who live above the defined poverty level but do not make enough to afford dental care for themselves or their family. (Photo by Linda Davidson / The Washington Post)
At home, Dee Matello tries to floss a tooth she needs pulled. (Linda Davidson/The Washington Post)

Over two days, 116 dentists treated 1,165 patients, providing $1 million worth of fillings and other care, according to the Mission of Mercy. Matello was grateful. She was told her panoramic X-ray and extraction would have cost $600 to $800 in a regular office.

She looked at some of the others who had come here, despite working for a living cutting down trees, building homes, minding a town library, running small businesses.

“We are not staying home, not sleeping and living off the government,” she said.

She wondered why there wasn’t a better system for people like her. She tried not to look at the 51-year-old truck driver lying next to her who had three teeth pulled, his mouth stuffed with bloody gauze.

“I am trying to think that this is not demeaning,” she said as she cleared the chair for the next person in line. “But it is. It’s like a Third World country.”



http://www.washingtonpost.com/sf/nationa...ost&wpmk=1
Angel  It is Well with My Soul  Angel


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#2
Thanks, Charon. This is a huge problem. I see many of my fellow veterans struggling with dental issues. Believe it or not, only veterans who are 100% disabled are entitled to free dental care unless their dental problems incurred as a result of active duty situations, such as trauma. Health care for vets does not include dental service. Our community has been clamoring for years about this. And, unfortunately, it is even worse for the general population. -dc
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#3
I know someone struggling with this. Medicaid dentists are few and far between.

Then all they want to do is pull the tooth instead of trying to save it.

Sad
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#4
We know that universal, government provided dental care is not a privilege.

Should it be a right?
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#5
Well something not right I this county. I have worked union construction. For 18 years. My wage on check is about 4.22 higher than in 2001. My raises all go to med insurance premiums. Paying 5.75 an hour and I'm single. Work overtime they get 1.5 times that.

Oh and my dental coverage sucks haven't even used it since 2010.
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#6
Dental coverage is a complete joke....although you pay a relatively low premium depending on coverage and family size, it's almost not even worth it. 9 times out of 10 when you go in for the cleaning, there's always something that needs a crown or root canal, and of course they aren't covered, or barely covered so it was pointless to go in in the first place. This just happened to me, went in got a root canal....doc didn't get all the root out, still a lot of pain, ended up having to pull it....complete waste of time and money
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#7
(06-03-2017, 07:08 PM)Tara1178 Wrote: Dental coverage is a complete joke....although you pay a relatively low premium depending on coverage and family size, it's almost not even worth it. 9 times out of 10 when you go in for the cleaning, there's always something that needs a crown or root canal, and of course they aren't covered, or barely covered so it was pointless to go in in the first place. This just happened to me, went in got a root canal....doc didn't get all the root out, still a lot of pain, ended up having to pull it....complete waste of time and money

I have dental insurance, but it's useless. It never seems to cover anything I need to have done.
The problem in this country is, if you're old or low income, you just don't matter. All we are is a drain on resources and better off if we were just gone. Thrown out with the garbage.

It doesn't matter who is president or what they say they will do when "elected". Presidents DO NOT make the decisions. They are told what will happen and only say what they are told to say and do, or pay the consequences "JFK'd".

The real rulers are not seen, but make ALL decisions. They want all of us that are old and not able to contribute to society and only drain the system, to be outta here by any means necessary. THEY DON'T CARE!

This is our New World Order startin' to show it's ugly face, but we haven't seen anything yet.
Why do they treat us this way? Because we allow it and don't push back. It's sad that we just sit here shakin' our heads, but don't get up and do anything about it. We've been lied to and cheated so much that we think it's ok. We need to get a backbone and fight for our lives. They are killin' us off in soooo many ways. Is this ok? Because they have more money in their pockets gives them the right to play God? I don't think so.

Sorry for my rant, but this treatment of human beings is evil in every way.

Cricket
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#8
A famous NY politician was caught on camera, when he was voting on dental rights, laughing and saying: let them eat soup. Not everyone can even afford soup, congressman.

And, in this same county, this horse's padukah was gonna run for a higher position. Part of his platform is that people are deemed disabled because they are lazy and don't have proper hygiene.

This was at most, three yrs back.

So, they proposed taking an unused prison. fixing it a bit, and letting/making/forcing the disabled to live in that prison.

Why, i bet if i learned hygiene i would not have developed MS and lupus. Sure, I buy that.

You said, cricket, that we are the useless eaters.

So, now, i hear from many whom go to clinics and cheaper dentists that all they can get done is the tooth being pulled. No ruse of fixing the tooth or making a crown if one does not have the funds.

End of rant for the moment.
Angel  It is Well with My Soul  Angel


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#9
I've got a dental story that left me with one less molar.  So a new dental clinic opens at the new  plaza down the street from my house. I was overdue for a cleaning/check up so I  decided to make an appointment. When I arrive there was no secretary  just a dentist (with the worst hair piece I have ever seen)  being that he was the only dentist there at the time  and he had a legit set up new tools the whole 9 yards. Since I don't judge dentists with bad rugs (which I have since changed, you will soon learn why.) but I digress I went ahead with the cleaning and  check up.  So proceeded to ask him where the secretary was which he replied that they hadn't hired a full time secretary because they didn't have a full time dentist at the location and he was essentially moonlighting with a couple other dentists until they had a full-time Dr. So his question to me was do you have insurance. Which i replied no I'm self-employed and will be paying cash,  as he was doing my cleaning he found a cavity. So we proceeded to make a cash deal for the the cleaning and the cavity, which was about $300 which he put in his pocket. He proceeded to the work everything went well I thanked him and went on my way. About 6or7 months later on the way up to the cottage my sister in law gave me some candy which caused my filling to fall  out. So all weekend I was in some discomfort to say the least. Anyways when I got home I proceeded to the same dental office that repaired my cavity.  Which now has a full time dentist and secretary. So I proceeded to explain my story to the secretary who asked for my name puts it in the  computer and low and behold it's not in there. So she tells me she will talk to the Dr. So  he comes over to me and says no problem I will help you out. I'm thinking to myself great , so he gets me in the chair and begins to freeze my whole mouth and I'm under the impression that he was going to fix my filling. But to my dismay he pulls out the pliers and yanks out my molar. He then proceeded to charge me $140 cash of course. If i knew he was going to yank it I would have got him to fix it. The moral of the story is never trust a moonlighting dentist with a bad rug or at least make sure you get someone to enter your name in the computer
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#10
This is a major sore spot with me!!!!  Angry

I have an appt on Monday for a look-see at a crown that has come loose.  Of course I have no dental insurance on SSD, so BEFORE Monday, I am to stop by the office and make a payment of $500 on an account of $0.00!!! 

HAHAHA!!  Like that's going to happen!!!!  Big Grin Big Grin Big Grin

When I asked the reasoning behind this, I was told they needed to be sure I could pay before any work was done.
So I asked what a crown replacement could possibly cost (considering the $500 down) and was told depending on the tooth, and type of crown needed, and the fact that I have no dental insurance)  the cost could run around $1200!!!!!!  WTH????
So - time to make some calls and the tooth is a molar which may be going bye bye!!!!  Dental care is just as important as your health care!!  In my case, with joint replacements, I am to take an antibiotic before have dental work done, but, oops!   I guess they missed that!!!  

OK.  Enough of that rant!!!  Sorry!!

Slick
Heart
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